Mobile Wallet - PayTM,Freecharge,Mobikwik
A mobile wallet is a virtual wallet that stores payment card information
on a mobile deFvice. Mobile wallets are a convenient way for a user to
make in-store payments and can be used at merchants listed with the
mobile wallet service provider.
The business-consumer relationship is swiftly becoming digital.
Companies in the financial sector are emerging that offer digital
platforms and solutions and recognized as members of the Financial
technology sector. These emerging companies create disruptive tools and
services that are easily accessible at a low cost. Financial industry
that is rife with innovations is the payments sector. Using mobile
technology such as smartphones, tablets or smartwatches, companies and
users are adapting to online and offline transactions using devices such
as a mobile wallet.
The mobile wallet is an app that can be installed on a smartphone or it
is an existing built-in feature of a smartphone. A mobile wallet stores
credit card, debit card, coupons, or reward cards information. Once the
app is installed and the user inputs payment information, the wallet
stores this information by linking a personal identification format such
as a number or key, QR code or an image of the owner to each card that
is stored.
When a user makes a payment to a merchant, the mobile app uses a
technology called near-field communication (NFC), which uses radio
frequencies to communicate between devices. NFC uses the personal
identification format created for the user to communicate the payment
information to the merchant’s POS (point-of-service) terminal. The
information transfer is usually triggered when the user waves or holds
an NFC-enabled mobile device over the store’s NFC reader.
Not all smartphones or mobile devices are equipped with NFC technology,
including the iPhone device. For iPhone users, there are alternative
ways to use their mobile wallets to make in-store payments. PayPal
mobile wallet allows users to make payments using their mobile phone
numbers during checkout. The phone number has to be linked to the user’s
PayPal account for the transaction to be approved. While PayPal uses
phone numbers, other mobile wallets use other personal features
identifiable to the user. The LevelUp mobile wallet uses QR codes which
can be scanned at the checkout. The defunct Square Wallet used the image
of the user which could be easily verified by the teller or attendant.
Fraudulent activities, such as identity theft, are harder to initiate
with mobile wallets. While a user’s credit card can easily be stolen or
duplicated, smartphones are not that easy to steal. A smartphone that is
stolen may be hard to access if there is an access password or
fingerprint check installed. Mobile wallets may also have encrypted
keys. Mobile wallets are also useful for retail businesses that
experience high volumes of transactions per day because mobile wallets
help to reduce wait and payment times. This is a win-win for both the
customers and the business.
Because mobile wallets are a digitized version of physical wallets,
almost every valuable card stored in a physical wallet can also be
stored in the mobile wallet such as driver’s license, social security
number, health information cards, loyalty cards, hotel key cards, and
bus or train tickets.
Digital wallets are often used interchangeably with mobile wallets.
However, while they both store payment information, they are implemented
differently. Digital wallets are mostly used for online transactions
and may not necessarily be used on mobile devices. Mobile wallets are
used by people who would rather not carry a physical wallet when making
in-store purchases. For this reason, these wallets have to be used on
mobile and easy to carry platforms. Apple Pay, Samsung Pay, and Android
Pay are examples of mobile wallets that can be installed on a hand-held
or wearable device. A regular PayPal account is a form of a digital
wallet, but when it is used in conjunction with mobile payment services
and mobile devices, it functions as a mobile wallet.
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